Want to treat yourself and save money at the same time? Sign up for our newsletter and get a discount on your first order ! We'll also regularly inform you about exclusive discounts, new products, and special highlights. We also regularly share current offers on our Instagram channel – follow us and stay up-to-date. This way you're guaranteed not to miss any opportunity to save!

With us, you can choose from several secure payment methods, including PayPal, Klarna, purchase on account, and credit card payments. Simply select the option that's right for you.

If you do not receive an order confirmation email after completing your order, please check your spam folder first. Occasionally, a full inbox can also be the reason. If you still cannot find the confirmation, please contact us at info@fraeuleinmatilda.de . Our customer service will assist you immediately.

Delivery usually takes 2-3 business days . Please note that delivery may be delayed on Sundays and public holidays.

Yes, you can return your order within 14 days. Please ensure the items are unused and in their original packaging so we can issue you a full refund.

If you wish to make a change or cancel your order, please contact us immediately at info@fraeuleinmatilda.de . We will do our best to process your request before shipment. Unfortunately, changes or cancellations are no longer possible after shipment.

We currently deliver within Germany, Austria , and Switzerland . If you wish to have delivery to another country, please contact us, and we will check the possibilities for international delivery.

Once we have received and checked your return, the refund will usually be processed within 5-7 business days . The refund will be credited to the originally chosen payment method.